Everyday Crystal Huggies Set in Silver

Because we specialise in piercing jewellery, we have to follow strict hygiene and safety regulations.

Pierced earrings (all styles that go through a piercing) are generally non-returnable, whether the packaging is opened or not. This includes:

• Studs (flat backs, barbells, butterfly backs)
• Hoops, huggies, clickers
• Cartilage earrings (helix, conch, tragus, etc.)
• Single earrings and pairs
  

This is clearly stated at checkout and in our Returns Policy and is in line with standard practice for piercing retailers.

We may accept returns for:

• Non-piercing items such as ear cuffs (which do not go through the skin), and
  

For eligible returns, all items must be:

• In brand new, unworn condition with no signs of wear or damage
• In the original packaging
• Returned within 14 days of delivery, and
• Pre-approved via email by our Customer Care Team

Each product page clearly states whether the price is for a single earring or a pair.

• If the option says “Single” – that is 1 earring.
• If it says “Pair” – that is 2 matching earrings.
  

Please double-check the dropdown before adding to cart, especially for huggies and hoops, as we offer both single and pair options.

• Flat back studs
  - A straight post with a flat disc at the back
  - The front screws into the back
  - Designed for comfort, especially in cartilage and sleeping

• Barbell studs
  - A straight post with a ball that screws on
  - Often used for helix, conch, etc.

• Butterfly back studs
  - Classic lobe studs with a friction/catch back
  - Not part of our flat-back range, and may be less comfortable for sleeping, but suitible if your piercing finds flat backs's bars too thick.

If a stud is flat back, it will say “Flat Back” in the product name and show the disc in the photos. If it is a barbell, the threaded ball will be visible. If neither is shown, it will be a standard butterfly back.

We include exact measurements in every product description, including:

• Hoop inside diameter (e.g. 6mm, 8mm, 10mm, etc.)
• Post length (e.g. 6mm, 8mm)
• Gauge (thickness) where relevant (e.g. 0.8mm or 16g/1.2mm)
  

Because every ear is different, we strongly recommend:

• Measuring a hoop or stud you already wear comfortably
• Comparing the measurements to our size chart
• Checking piercer recommendations for cartilage placements (helix, conch, etc.)
  

We also have a Size Guide and fit blogs on our website to help visualise the fit.

Yes – our earrings are nickel-free and made with 925 sterling silver and 18K gold plating, chosen with sensitive ears in mind.

That said, every body is different. If you have a known metal allergy or a history of severe reactions, we always recommend checking with a piercer or medical professional before wearing any new jewellery.

Our jewellery is designed for everyday wear, but it is not fully waterproof.

To help your gold plating stay beautiful for longer, we recommend:

• Removing your jewellery before swimming, showering or bathing
• Avoiding direct, frequent contact with soaps, shampoos, perfumes, lotions, fake tan and cleaning products
• Gently drying your jewellery if it does get wet, before storing it
  

Sterling silver and gold plating can react differently to each person’s skin chemistry, lifestyle and environment, so good aftercare makes a big difference to longevity.